12.16.24
As a self-storage owner or operator, you know that your website is often the first point of contact between your facility and potential tenants. If you want to convert visitors into paying customers, having a well-optimized website isn’t an option, it’s a requirement.
Today’s buyers not only expect a visually exciting self storage website. They want easy navigation, mobile responsiveness, and pages that load in 2 seconds or less.
FineView Marketing, a StorSuite partner, can amplify your online presence with a distinctive custom website. Having a deep understanding of every phase of the customer journey gives FineView the insight to ensure that your website will attract and convert potential customers. By combining digital marketing expertise and a background in self storage operations, FineView designs websites that captivate and convert.
Captivate with Compelling Visual Design
In 2025, visual design goes beyond aesthetics—it’s about creating an experience that resonates with your visitors. It can make or break a potential tenant’s decision.
Use high-quality images of your facility. Showcase clean, well-lit storage units and unique features like climate-controlled storage or vehicle and RV storage. Remember, you’re not just selling self storage; you’re selling peace of mind and convenience.
Navigate with Ease: Intuitive User Experience
Imagine a potential tenant visiting your website. They should be able to find what they’re looking for within seconds. Intuitive navigation is crucial for keeping visitors engaged and guiding them towards making a reservation or submitting an inquiry.
Implement a clear menu structure with easy-to-understand categories like “Unit Sizes,” “Pricing,” and “Reserve Now.” Place your contact information and a prominent “Reserve Online” call to action (CTA) button on every page to encourage quick action.
Provide Value Through Content
Content is your opportunity to showcase your expertise and address potential tenants’ concerns before they have to ask.
Know your audience. Understand the demographics, interests, and preferences of your prospects.
Content Ideas:
- Create a FAQ section addressing common questions about storage unit sizes, security measures, and lease terms.
- Write blog posts with storage tips, organization ideas, and guides on choosing the right unit size.
- Develop infographics comparing different storage options or explaining your facility’s unique features.
Responsive Design: Capture Tenants Across All Devices
In 2025, your potential tenants will be searching for storage solutions on various devices. Ensure your website is mobile responsive. It should look great and function flawlessly on smartphones, tablets, and desktops.
Implement a responsive design that automatically adjusts to different screen sizes. Critical elements like your online reservation system and contact forms should be easily accessible on mobile devices.
SEO: Be Found When It Matters Most
What good is a beautifully designed website if no one can find it? Implementing sound Search Engine Optimization (SEO) strategies will help your website rank higher in search results. This will make it easier for potential tenants to discover your facility.
SEO Tips:
- Optimize your content with local keywords (e.g., “climate-controlled storage in [Your City]”)
- Ensure your Google My Business listing is up-to-date and complete.
- Encourage satisfied tenants to leave reviews.
Security: A Top Priority for Tenants
In the self storage industry, security is a major concern for potential tenants. Make sure your website effectively communicates the security measures you have in place.
Feature your state-of-the-art security systems on your homepage as well as on a dedicated security page.
Convenience is Key: Online Rental and Account Management
In 2025, tenants expect seamless online experiences. Showcase your facility’s commitment to convenience by highlighting your online rental and account management features.
Place a prominent “Rent Online Now” button on your homepage, leading to an easy-to-use online reservation system. Emphasize the ability for tenants to manage their accounts, make payments, and adjust their storage needs all from the comfort of their homes.
Flexible Options: From Climate Control to Boat & RV Storage
Every tenant has unique storage needs. Your website should clearly communicate the variety of options you offer to cater to these diverse requirements.
Create an interactive unit size guide that allows potential tenants to explore different storage options, from small climate-controlled units to large spaces for boat and RV storage. Include visuals and detailed descriptions.
Your Website, Your Best Salesperson
As we move into 2025, your website will increasingly become your most valuable sales tool. By implementing these optimization strategies you’re not just creating a website; you’re crafting a 24/7 sales representative for your self storage facility.
Remember, every element of your website should work towards two primary goals: encouraging online reservations and contact form submissions. With a well-optimized site, you’ll be well-positioned to convert more visitors into satisfied tenants in the new year and beyond.